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Getting staff trained well but fast is a priority.


Language and customer service skills are crucial to generating guest satisfaction and positive reviews.
 
Understanding what sustainability means and why you ask your staff to do things a little differently is the only way to guarantee consistent success.

Online, short, interactive, and engaging.
That is what you can expect from this customisable training.

Take a look at the interactive elements used here:

Available online staff training:​

Basic & advanced English, German, and Spanish * modules for: 

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  • Front Desk Staff

  • Housekeeping Staff

  • Restaurant Staff

Basic & advanced Customer Service Excellence modules for:

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  • Front Desk Staff

  • Housekeeping Staff

  • Restaurant Staff

Upselling & Cross-selling course for:​

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  • Front Desk Staff

  • Restaurant Staff

* Other languages available on request.

How to talk about your business's Sustainability Commitment course for:

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  • All Staff

Dealing with Customer Complaints course for:​

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  • Front Desk Staff

  • Restaurant Staff

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