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Getting staff trained well but fast is a priority.
Language and customer service skills are crucial to generating guest satisfaction and positive reviews.
Understanding what sustainability means and why you ask your staff to do things a little differently is the only way to guarantee consistent success.
Online, short, interactive, and engaging.
That is what you can expect from this customisable training.
Take a look at the interactive elements used here:
Available online staff training:
Basic & advanced English, German, and Spanish * modules for:
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Front Desk Staff
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Housekeeping Staff
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Restaurant Staff
Basic & advanced Customer Service Excellence modules for:
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Front Desk Staff
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Housekeeping Staff
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Restaurant Staff
Upselling & Cross-selling course for:
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Front Desk Staff
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Restaurant Staff
* Other languages available on request.
How to talk about your business's Sustainability Commitment course for:
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All Staff
Dealing with Customer Complaints course for:
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Front Desk Staff
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Restaurant Staff
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