owners the most sustainable pathway to confidently sharing their uniqueness with the world so they sell more room nights, increase revenue, and feel great about their offer and impact.
Hi, I'm Sarah.
I teach independent
You might have the best views, food, and guest services, but if you don’t clearly communicate why someone should choose to stay with you, you will lose out to an inferior competitor.
Working with me means exploring, defining, and leveraging your brand voice and messaging to create meaningful connections.
It means getting confident and consistent in creating marketing content that resonates with the type of guest you want to attract.
It means reconnecting with what you do, finding joy in marketing your business, and feeling great about the way you run it too.
It means harnessing the unique power of your business to generate positive change where you live.
Right here is the single most important action you can take for your business health and wealth today
Download this brief, insightful video to discover the top 5 consumer travel trends you need to know right now to sell more room nights and increase your revenue.
Knowing what matters the most to today's consumer is key.
Get the most up-to-date
travel trends info right here!
Inspired into marketing action?
Take a look at my other free resources here.
Take your business where your mind has already wandered
a bit about me
Always the explorer...
a career in tourism was decided upon as I watched the sunrise over the Montserrat mountains in Spain on a school exchange at the age of 16. A degree in Hispanics at Liverpool University took me to Chile just four years later, and a decade of tour leading across the Latin American continent immediately followed. After staying in so many unimaginably cool hotels and hostels, my own backpackers place was born at the foot of an active volcano in southern Chile... READ MORE
what clients say
"I was feeling lost on how to communicate my business and values. Sarah is knowledge, clarity, empathy and such a joy to listen to. Every single session was amazing. With this one-on-one coaching programme, I have learned so many tips and techniques to make my days and ideas flow. Exactly what I was needing!."
"Dear Sarah, thank you for such an inspirational course!
I loved the methodical approach of your teaching and the way you created structure and logical steps we could easily follow. Thank you also for the wonderful and creative tips and examples you shared along the way. It was both inspirational and practical, a rare combination."
“From beginning to end Sarah was totally invested in getting the best possible result for our business. She really took the time to understand who we are and what we want to achieve. Her action plan to improve our customer service was totally on point and easy to implement. I recommend her services without hesitation!"
Elisabeth Sandig, Parque Metreñehue
“At every turn Sarah considered the future of the business with each decision she took. She analysed thoroughly before suggesting logical and actionable changes. It is obvious she cares about the staff in the hospitality industry, she understands their needs and how important they are to the business. After implementing her action plan the result for us was happier staff and an increase in repeat visits from customers”.
Veronica Pollak, Hotel Antumalal