How can I increase my direct bookings? This question is one that comes up again and again, and my answer is always the same. Read on...

Most independent hoteliers are one-man bands running the whole show alone, or with limited help. We all know that SEO is super important,...

Anyone running a business today wants to reduce costs to have a healthier bottom line. If your business is not financially viable,...

If you have ever asked yourself how to get social media influencers to visit and share their experience of your property, you are not...

Euromonitor shared their Top 10 Global Consumer Trends research at ITB Berlin recently, and it was filled with so many great nuggets of...

We really don’t need another crisis on top of a global pandemic and a senseless war, but we have one, albeit a more silent one. Energy...

My regular scheduled blog post just didn’t seem to fit this week, so I pulled it, and am sitting down to write a more human one. Just...

You have never set up a profile on Agoda, but you are receiving bookings from that channel. The price on the reservation confirmation...

Not only are we battling the long-term effects of the pandemic, we are also faced with global tech quarrels that threaten to eliminate...

Due to the success of this blog last year, here goes the updated version with the top 12 sources of hotel bookings per country for 2021....

This is a huge topic mainly because moments that wow and please our guests can include anything from contactless check-in to child-free...

There is no doubt that the hospitality landscape looks a whole lot different to this time last year. Changes to consumer behaviour and...

Climate change is undoubtedly driving our future business decisions and investments. While the pandemic is our current biggest challenge,...

You are probably familiar with the acronym USP for Unique Selling Proposition, right? Why I never recommend creating one for your tourism...

I pay close attention to patterns in the business email subject lines I receive, a lot. Staying on top of industry trends requires...

As the world emerges from the pandemic, tourism business owners face a unique opportunity. Dozens of recent tourism recovery reports cite...

This blog covers the new features Booking.com has activated over the last few months. It will highlight what to check on, deactivate, and...

So, it happened! The Apple iOS14 update has been released, and the world didn’t collapse around us (yet! 😊). This blog will briefly...

Hopefully, wherever you are in the world, you are seeing an increase in the number of people travelling as we move towards 2022. When...

To mark the 18 months point since Covid rocked our worlds, this blog is an inspirational case study that showcases an example of how...