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• How to Build a Sustainable Hotel: What are the core actions necessary to create and maintain a sustainable property and business?
   

• Engaging Staff in Sustainability Action: Running a sustainable business requires organisational change. Learning how to engage staff is essential.
   

• What Does Sustainable Tourism Mean to Today's Tourist?: What role does sustainability play in the decision-making process and the onsite experience. 
   

• Defining Brand Purpose: How to strengthen your marketing and messaging to generate meaningful connections.
   

• Driving Positive Behavioural Change: Why tourism accommodation owners should embrace their unique educational opportunity.
   

• Collaboration & Resilience: How to build better destinations through purpose-driven business operations.
   

• Responsible and Sustainable Tourism: The difference between the two and why both are no longer negotiable.
   

• Meaningful Product Development: First-hand experience of building successful tourism products with a local indigenous community in Chile.

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