RESOURCES
for small, independent hotels, b&bs, lodges & hostels
NEW Resource:
Quick Guide to updating rate plans & cancellation policies
Written specifically for small, independent hotel, lodge, b&b, hostel owners and managers.
Anyone who travels in 2021 will want to be sure they can make last minute changes without being penalised. The message is loud and clear. Your job is to update your Reservation and Cancellation Policy so that it reflects this new customer sentiment.
Of course, flexible booking conditions can generate more cancellations, but this is nothing new. If you have made it this far, you cannot risk elimination from the race now because you are unsure where to start with updating your policies.
Click the image to download Quick Guide and click here to read the full blog.
Grow Your Business By Building Your Email List
Designed specifically for small hotel, lodge, b&b, hostel and restaurant owners. Learn how to smartly build your local and national email list with a winning combination that includes creating an e-book, building a landing page and crafting an email nurture sequence.
Actionable Resources for Hotel Survival
Includes:
Getting yourself in check
Proforma for Covid-19 measures
How to disinfect
Informing & educating staff
Includes:
SMS guest communication
General social distancing
measures
Breakfast social distancing
Includes:
Your greatest asset
Responsible tourism practice
review and action list
Why now?
Marketing Resources to Help Your Hotel Thrive
Includes:
How to make guests feel safe
Online presence update checklist
What to avoid
Keeping on top of trends
Includes:
Reaching new target customers
Effective types of messaging
Content planning
Mistakes to avoid
Includes:
Ideas for how to reach them
Who are they and
where are they going?
Types of road trips
"I honestly don't know what to say. This is amazing and for someone who is feeling so overwhelmed and scared of losing my B&B they are incredible and have just saved my stress levels and sanity. Thank you isn’t enough".
"Absolutely loving your work! So well written. It’s a great read. My mind is already planning tomorrow's ideas. It was just the motivation I desperately needed. After two months I had almost given up. Thank you so much!"
Lucy Bright, The Ashley Bournemouth
Tanya Miller, Millers of Frigiliana