Tailored one-on-one marketing coaching for accommodation providers that meets your needs, answers your questions, and gets you results.
Increase revenue, engage staff, and improve guest satisfaction with these affordable, personalised 60-minute sessions:
Tailored roadmap to building a more sustainable business
Winning strategy to hire, engage, and motivate the right staff
(Re)define your business brand values and purpose
(Re)identify your target audience
(Re)craft your unique sales pitch and messaging
Tried-and-tested framework for consistent content creation and persuasive storytelling
Successful strategy to break seasonality and increase customer loyalty and repeats
Audit of website and other online assets with tailored 30-day action plan
You might have the best views, food, and guest services, but if you don’t clearly communicate why someone should choose to stay with you, you will lose out to an inferior competitor.
All 60-minute sessions are online and include recording, slides and worksheet *
Complete this form to request session and time schedule.
* Alternatively take a look at my most popular 6-week coaching programme including bonus materials and 30-day review session...
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For ethical hospitality business owners to reach the right kind of customers effortlessly.
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with the single most important action you can take for your business health and wealth today.
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Take your business where your mind has already wandered
a bit about me
Always the explorer...
a career in tourism was decided upon as I watched the sunrise over the Montserrat mountains in Spain on a school exchange at the age of 16. A degree in Hispanics at Liverpool University took me to Chile just four years later, and a decade of tour leading across the Latin American continent immediately followed. After staying in so many unimaginably cool hotels and hostels, my own backpackers place was born at the foot of an active volcano in southern Chile... READ MORE
"My passion is to harness the unique power of your business to get you more sales, so you can consistently generate more positive change where you live."
what clients say
"I was feeling lost on how to communicate my business and values. Sarah is knowledge, clarity, empathy and such a joy to listen to. Every single session was amazing. With this one-on-one coaching programme, I have learned so many tips and techniques to make my days and ideas flow. Exactly what I was needing!."
"Dear Sarah, thank you for such an inspirational course!
I loved the methodical approach of your teaching and the way you created structure and logical steps we could easily follow. Thank you also for the wonderful and creative tips and examples you shared along the way. It was both inspirational and practical, a rare combination."
Sarah is able to translate her practical and academic experience into real-world training that's both on-point and useful. Her training is carefully focused to achieve results, and is accessible for busy people in the travel industry.
“From beginning to end Sarah was totally invested in getting the best possible result for our business. She really took the time to understand who we are and what we want to achieve. Her action plan to improve our customer service was totally on point and easy to implement. I recommend her services without hesitation!"
“At every turn Sarah considered the future of the business with each decision she took. She analysed thoroughly before suggesting logical and actionable changes. It is obvious she cares about the staff in the hospitality industry, she understands their needs and how important they are to the business. After implementing her action plan the result for us was happier staff and an increase in repeat visits from customers”.
Veronica Pollak, Hotel Antumalal,