sustainability communication
minutes
expert
Unlock
skills in just 90
!
As a busy SME tourist accommodation owner, you already juggle countless responsibilities—from managing staff to ensuring your guests have an unforgettable experience.
Integrating sustainability shouldn’t add to that stress—it should enhance your business. That’s exactly what this self-paced, affordable, and highly practical short course will help you achieve.

Why this course?
Sustainability feels challenging because it is—until you ask the right questions.
The focus of this course is to present these critical questions, so you gain clarity to choose the right actions, and the skills to communicate your sustainability efforts effectively, leading to long-lasting positive results.
Avoid the pitfalls of starting with the wrong actions or marketing what you are doing in the wrong way.
Independent
Owners
The RISE Marketing Sustainability Framework is tailored specifically for
This course will empower you to:
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Commit to the right sustainability action for you
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Ensure consistent, positive results
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Embed sustainability throughout operations
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Confidently avoid greenwashing
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Prepare for upcoming regulation requirements
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Increase guest and staff satisfaction
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Improve reviews and build reputation
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Bolster resilience to future challenges

What you will learn with the RISE Framework:
This course is broken down into four sections, designed to fit into your busy schedule while providing maximum value.
RELEVANT - Asking the Right Questions
10 questions, 10 individual sets of answers. This is the key to choosing initiatives that align with your unique passion, values, location, budget, and capacity to ensure your sustainability journey is meaningful and actionable.
INTEGRATE - Seamlessly Embed Sustainability into Operations
Sustainability is an intangible ethos yet it needs to be seen. This section offers practical inspiration on how to integrate your sustainability decisions, actions, and education into every aspect of your business so you effortlessly influence behavioural change.
SHOWCASE - Telling YOUR Story the RIGHT Way
Where, how, and to whom should you be talking about your sustainability progress? This section provides a comprehensive checklist to ensure your communication is targeted, authentic, and impactful. Plus, you’ll see real-world examples of how other properties are doing this successfully.
EDUCATE - Empower Guests & Staff with the Right Knowledge
It takes a LOT of time to create materials that support your sustainability endeavours. In this section you will find 35 templates, checklists and signage examples to inform not just your guests, but your staff and other stakeholders (press, tour operators, etc) about your sustainability efforts. All are customisable and ready to use.
What's included ?
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4 x 10-minute videos, one on each section of the framework
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Downloadable workbook to complement all sections
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Free scorecard to check your current status against Travalyst's accommodation attributes *
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12 real world best practice examples from hotels worldwide
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35 checklists and customisable templates to ensure all possible educational and marketing bases are covered **
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Bonus slides to support your content creation and marketing strategy ***
* This scorecard, using Travalyst's publicly available accommodation attributes, has been specifically created for this course to give you a snapshot of your current status and help you ensure compliance with all relevant sustainability pillars.

** 35 Included Checklists and Customisable Templates:
Marketing Sustainability Checklist for Website & In-House Educational Content
Did you know…? Guest messaging series (x5)
Did you know…? Staff messaging series (by department x12)
Guest Bathroom water conservation message
Guest Bedroom energy conservation message
Breakfast table message for guests
Buffet labels
Tour Operators Kit Checklist
Press Kit Checklist
Press Release Template
Google Business Profile Update Checklist
Staff Sustainability Education Templates:
Introduction to Sustainability for New Staff
General Staff Sustainability Code of Conduct
Front Desk Staff Sustainability Code of Conduct
Housekeeping Staff Sustainability Code of Conduct
Maintenance Staff Sustainability Code of Conduct
Purchasing Department Sustainability Code of Conduct
Chef & Kitchen Staff Sustainability Code of Conduct
Restaurant / Café Staff Sustainability Code of Conduct
Sustainability Policy Template
*** Bonus Content Slides:
Anatomy of a Blog Post & of an Engaging Offer
12-Month Content Creation Strategy presentation



