The effects of climate change are closer to home than ever before. Your actions matter. No business is too small to make a difference.

You are in the business of selling peace of mind right now, and trust is the most valuable currency. The million-dollar question...

It's the end of the month so it's time for a short inspirational blog :) Easier to absorb at a time when energies runs and we are...

A couple of weeks ago I put a poll out on my Facebook group about Welcome Packs. I asked if you provide them for your guests, and if so,...

“Recovery is largely reliant on how safe guests feel." Getting clear and confident with your messaging is essential to staying in the game.

The pressure to get online marketing right has grown exponentially over the last few years, right? You are already on Facebook for sure....

This is a big question. It is true that creating blogs means additional time at the computer, but the benefits are many and the impact it...

Insights into how people are booking right now is essential information to be able to plan, right? Today I want to share a top tool with...

It is easier to believe we need to add more rather than just doing less, right? Forget bouncing back for a moment. Read on to find out more.

Interested to know which booking sources are generating the most revenue in your country? Read on right now to find out.

We all know that lack of regulation to ensure fair competition has generated the frustration that traditional accommodation providers are...

Andrew at Antbear Lodge in South Africa has had incredible success in acquiring and nurturing the new subscribers on his email list. Take...

Did you know that the number of email users is predicted to reach 4.3 billion by 2023? ¹ The ROI of email marketing is huge, with an...

Setting up, owning, and managing a hostel is one of the most challenging and rewarding jobs I have ever done. Oh, the lifestyle!

A poem recently popped up in my social feed that triggered the phrase “Vaccine roll-out despondency”. We are all struggling to cope with...

A tried and tested 6-step strategy for building (or rebuilding) relationships. This article is a follow-up from my previous blog How To...

Created for small, independent hotels, lodges, b&bs and hostels. A recent Phocuswire survey¹ states that “83 to 92% of travelers across...

Life is short. Time is precious. You don’t want to spend hours creating awesome graphics for the information you want to share about your...

Stress is not what happens to you; stress is your reaction to what happens to you. So, how can you more gracefully move into 2021?

As a masters graduate in Responsible Tourism Management, I am asked this all the time. There is confusion about the difference between...