Hopefully, wherever you are in the world, you are seeing an increase in the number of people travelling as we move towards 2022. When...

To mark the 18 months point since Covid rocked our worlds, this blog is an inspirational case study that showcases an example of how...

You are in the business of selling peace of mind right now, and trust is the most valuable currency. The million-dollar question...

It's the end of the month so it's time for a short inspirational blog :) Easier to absorb at a time when energies runs and we are...

A couple of weeks ago I put a poll out on my Facebook group about Welcome Packs. I asked if you provide them for your guests, and if so,...

“Recovery is largely reliant on how safe guests feel." Getting clear and confident with your messaging is essential to staying in the game.

This is a big question. It is true that creating blogs means additional time at the computer, but the benefits are many and the impact it...

Insights into how people are booking right now is essential information to be able to plan, right? Today I want to share a top tool with...

It is easier to believe we need to add more rather than just doing less, right? Forget bouncing back for a moment. Read on to find out more.

We all know that lack of regulation to ensure fair competition has generated the frustration that traditional accommodation providers are...

Andrew at Antbear Lodge in South Africa has had incredible success in acquiring and nurturing the new subscribers on his email list. Take...

A poem recently popped up in my social feed that triggered the phrase “Vaccine roll-out despondency”. We are all struggling to cope with...

A tried and tested 6-step strategy for building (or rebuilding) relationships. This article is a follow-up from my previous blog How To...

Created for small, independent hotels, lodges, b&bs and hostels. A recent Phocuswire survey¹ states that “83 to 92% of travelers across...